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Beware of COVID-19 Scams


Peoples Bank is here for you! As part of our effort to serve our customers and communities in this difficult time, we’ve compiled information about some of the latest COVID-19 scams to avoid. Unfortunately, there are people out there trying to take advantage of the Coronavirus (COVID-19) pandemic. We’ll explain how to avoid falling victim to these frauds. 

 Photo: Man with head in hands. Text: "We also all need to care for the most vulnerable citizens in our society and do our best to prevent them from becoming victims of unscrupulous criminals." - Peter E. Deegan Jr., U.S. Attorney for Iowa's Northern District

IRS Issues Warning About Coronavirus-Related Scams; Watch Out For Schemes Tied to Economic Impact Payments

On April 2, 2020, the Internal Revenue Service urged taxpayers to be on the lookout for a surge of calls and email phishing attempts about the Coronavirus, or COVID-19. These contacts can lead to tax-related fraud and identity theft.

"We urge people to take extra care during this period. The IRS isn't going to call you asking to verify or provide your financial information so you can get an economic impact payment or your refund faster," said IRS Commissioner Chuck Rettig. "That also applies to surprise emails that appear to be coming from the IRS. Remember, don't open them or click on attachments or links. Go to for the most up-to-date information."

Taxpayers should watch not only for emails but text messages, websites and social media attempts that request money or personal information.

Photo: Man working at computer. Text: "The IRS isn't going to call you asking to verify or provide your financial information so you can get an Economic Impact Payment or your refund faster. That also applies to surprise emails that appear to be coming from the IRS. Remember, don't open them or click on attachments or links." - IRS Commissioner Chuck Retig

“History has shown that criminals take every opportunity to perpetrate a fraud on unsuspecting victims, especially when a group of people is vulnerable or in a state of need,” said IRS Criminal Investigation Chief Don Fort. “While you are waiting to hear about your economic impact payment, criminals are working hard to trick you into getting their hands on it. The IRS Criminal Investigation Division is working hard to find these scammers and shut them down, but in the meantime, we ask people to remain vigilant.”

Recently, the IRS posted this update on its website: “We have started sending payments to taxpayers. Do not call. Most people won’t need to take any action.” If you are concerned about your Economic Impact Payment, you can check your status here and enter your bank account information if needed.

Don't Fall Prey to Coronavirus Tricks; Retirees Among Potential Targets

The IRS and its Criminal Investigation Division have seen a wave of new and evolving phishing schemes against taxpayers. In most cases, the IRS will deposit economic impact payments into the direct deposit account taxpayers previously provided on tax returns. Those taxpayers who have previously filed but not provided direct deposit information to the IRS will be able to provide their banking information online to a newly designed secure portal on in mid-April. If the IRS does not have a taxpayer’s direct deposit information, a check will be mailed to the address on file. Taxpayers should not provide their direct deposit or other banking information for others to input on their behalf into the secure portal.

Photo: Woman sitting at a computer. Text: People over 60 are more likely to fall victim to a scam, since many scammers use times of crisis as an opportunity to prey on vulnerable groups.

The IRS also reminds retirees who don’t normally have a requirement to file a tax return that no action on their part is needed to receive their $1,200 economic impact payment. Seniors should be especially careful during this period. The IRS reminds retirees – including recipients of Forms SSA-1099 and RRB-1099 − that no one from the agency will be reaching out to them by phone, email, mail or in person asking for any kind of information to complete their economic impact payment, also sometimes referred to as rebates or stimulus payments. The IRS is sending these $1,200 payments automatically to retirees – no additional action or information is needed on their part to receive this.

The IRS reminds taxpayers that scammers may:

  • Emphasize the words “Stimulus Check” or “Stimulus Payment.” The official term is Economic Impact Payment.
  • Ask the taxpayer to sign over their economic impact payment check to them.
  • Ask by phone, email, text or social media for verification of personal and/or banking information saying that the information is needed to receive or speed up their economic impact payment.
  • Suggest that they can get a tax refund or economic impact payment faster by working on the taxpayer’s behalf. This scam could be conducted by social media or even in person.
  • Mail the taxpayer a bogus check, perhaps in an odd amount, then tell the taxpayer to call a number or verify information online in order to cash it.

Price-Gouging in Iowa

Iowa Governor Kim Reynolds signed a Proclamation of Disaster Emergency on March 9, 2020, triggering Iowa's price-gouging rule. In Iowa, price-gouging is defined as: “raising prices unreasonably above the price at which the merchandise or service was sold in the usual course of business immediately prior to the onset of the emergency.” 

If you encounter price gouging, whether at a physical store in Iowa or an online seller like Amazon, you can contact the Consumer Protection Division to make a complaint:


Phone: 515-281-5926 (toll-free number outside of the Des Moines area: 888-777-4590


Reporting Coronavirus-related or other phishing attempts

Those who receive unsolicited emails, text messages or social media attempts to gather information that appear to be from either the IRS or an organization closely linked to the IRS, such as the Electronic Federal Tax Payment System (EFTPS), should forward it to

Taxpayers are encouraged not to engage potential scammers online or on the phone. Learn more about reporting suspected scams by going to the Report Phishing and Online Scams page on

Official IRS information about the COVID-19 pandemic and economic impact payments can be found on the Coronavirus Tax Relief page on The page is updated quickly when new information is available.


Photo: Woman looking at cell phone. Text: "We're seeing robocalls claiming to be from legitimate organizations, including the Iowa Department of Health, asking for credit card numbers. The Department of Public Health does not do that." - Iowa Attorney General Communications Director Lynn Hicks